My daughter and I flew to Barbados for my Buddyâ€s funeral on Jul 23rd. We experienced a disservice and over the return flight, we were being compelled to wait more than one hour for just a wheelchair. It absolutely was aggravating, and as a person with cardiac wellbeing, it absolutely was somewhat scary.
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I'd some extremely constructive suggestions to give them to avoid this Sooner or later, but was unable to establish connection with them.
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On December 25, My a few sons and I experienced a flight from Cleveland to Phoenix which was to leave at 7:50 using a end in Charlotte NC. At about three or 4 pm within the day of our departure, American Airlines delayed our flight which would make us miss our relationship in Charlotte which had no other flights out to Phoenix that day OR the following! And why the delay? No clarification. So without any help from an AA representative..(Pretty much just as if it absolutely was our fault) we located An additional flight via Dallas…which left in an hour or so in addition to a half. We created it to the airport but with yet another impolite AA consultant, (I recognized it was fast paced with the holidays and all) I had been confident which i could get my bag in Dallas because we now experienced to spend the evening there. I requested him about the tag that appeared like it absolutely was checked to Phoenix and he explained curtly, you’ll just decide it up in Dallas and recheck it each morning. Very well the bag did not make it around the conveyer in Dallas. Once i requested Yet another consultant about it, he stated it was in a large place and it was likely out once we left each morning. I told him I required it for my resort keep, and he informed me it will choose 4 hrs to obtain it. Alright…nevermind…I’ll be back listed here in four several hours!!! So I still left for that Dallas hotel devoid of my luggage.. Received on our flight another early morning and took off by the due date.
Also propose that each passenger set there carry on in dimension checker so all travellers are dealt with equitably.
The lady who was aiding me which has a wheel chair had no familiarity with the DWF airport by itself. When she could not get me into the boarding gate she still left me on the best way.
Our flight from Greenville, SC to Dallas arrived punctually but we had been required to remain from the aircraft on tarmac for nearly ninety minutes resulting in lots of to pass up see here connecting flights. AA screwed up all over again–not a soul satisfied with staying taken care of like cattle; you have not appreciated your buyers.
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I have already been around the cellular phone for three hrs trying to resolve a concern wherever my bag was split open and my possessions lacking.
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To whom it could issue. I was incredibly unsatisfied with The shopper service that was supplied by one of the flight attendants. (Flt. no. 408 from DCA to PHX) Pretty Impolite and UNPROFESSIONAL) Undoubtedly not as well mannered given that the movies which have been proven prior to the flight leaves. She must have still left her Frame of mind at your house simply because I was not the one passenger on this flight that experience her wrath. The flight attendants name is Cher. I was traveling in an extremely huge group on business and will certainly think 2 times about utilizing your Airways. The direct flight attendant was quite apologetic nonetheless This could not have occurred to begin with.
I used to be lucky adequate to get on board American Airways Flight #32 (LAX – JFK) on labor day….my partner And that i have been seated individually…we experienced a Demise in the spouse and children and have been likely to nyc for the funeral…….
consumer service agent in the “technologiesâ€/Internet crew named lisa basically HUNG UP on me After i was talking. i’ve never ever had this type of bad practical experience prior to. she was really rude prior to hanging up.